Life Ladder FAQs

Please see below our most frequently asked questions. If you can't find the answer to your question please get in touch with the team.

Contact us

We're sorry you want to cancel. Don’t worry, we’ll make it easy for you. Email us at cancellations@lifeladder.com, tell us your name and membership number and we’ll help you.

Don’t worry, we’ll send you a recording.

This is your journey. You have the choice. If you take one small step a day and read the content (even if you don’t do the activity), you’ll feel the benefit of continual progress. To have a healthy body, you need a regular fitness regime and daily choices to stay active, it’s the same with the mind. To get the best out of your mind and be happy and healthy, you need to make looking after your mind, a habit. That’s why we provide bite size chunks, enabling you to make happiness and success part of your everyday life. You can always catch up on other days and if you don’t catch up, it’s ok. You can pick up the daily content without needing to refer to previous days, so it will all make sense. For your ultimate success, we recommend logging in and actively using your platform every day.

Our unique ‘Seven Step Approach’ takes you through a journey of your mind from identity, values, beliefs, memories, decisions, habits and imagination.

If you decide you want to get fit, you are working in the ‘decision’ part of your mind. If you have any ‘beliefs’ saying you can’t get fit, you won’t. If you have ‘memories’ of when you tried and failed, this could impact you turning your decision into success this time, or if you have a self-image that you are not a fit person, your decision is unlikely to get you to your desired outcome.

To achieve your desired results, the mind needs to be in full harmony with what you want to achieve.

That’s why we guide you through a journey each week, to ensure as you grow, you update and evolve all areas of your mind so you are geared up to get what you want from life.

Fully utilising the Seven Steps, you can achieve with ease.

Our platform is designed to put your growth and success in your own hands and help you become your own coach and apply self-leadership and self-mastery to your day to day life.

That’s why we have designed a platform which means we operate mostly digitally.

You can send feedback and suggestions to us from your dashboard, on the bottom left.

We’ll invite you to submit questions prior to our monthly Q&A session so we can provide valuable information for all members.

Our Coaching Team will often be jumping on the exclusive Facebook community so you can engage with us there.

If you need help with getting the most out of your membership or have any feedback on how we can improve you can also contact us here membersupport@lifeladder.com

Please be sure to include your full name and membership details.

Please see our privacy policy for full details on the footer of our website or in your account settings.

Getting the best out of your mind starts with understanding a bit about how it works.

In our Kickstarter pack, we have put together a wealth of resources which will mean you set yourself up for success and get more out of life straight away.

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